Winebound Support

Have a question or run into an issue with Winebound? We're here to help.

Contact us

Email support@winebound.co.za. We aim to reply within 2 business days. Please include the email address on your Winebound account and, if you're reporting a problem, the device you're using and what happened.

Frequently asked questions

I forgot my password

On the sign-in screen, enter your email address and tap Forgot password?. We'll send you a link to reset it. If the email doesn't arrive, check your spam folder.

How do I delete my account?

You can delete your account from within the app. See how to delete your account for the steps and what happens to your data.

A winery's details are wrong or out of date

Email us the winery's name and what needs correcting, and we'll update it.

How is my data used?

Read our Privacy Policy and Terms of Use.